Find Nearby Plumbers In Bozeman, Montana

Mr. Rooter Plumbing of Bozeman has received a mixture of positive and negative reviews over the past month.

Many customers praised the responsiveness, professionalism, and effectiveness of technicians like Daniel, Ryan, and Ken, highlighting their communication and thoroughness in addressing plumbing issues. Positive experiences often included prompt service and well-handled diagnosis of plumbing problems, which left customers feeling satisfied.

However, there were several severe complaints regarding the company's billing practices and customer service, including claims of overcharging and inadequate resolution of issues. Some customers expressed that interactions with the call center and office staff were frustrating and unprofessional, leading to feelings of harassment and dissatisfaction with the service.

Overall, while the technical proficiency of the plumbers is notable, significant concerns about customer service and transparency remain evident.

The reviews for 3 Brothers Plumbing & Heating reflect a mixed sentiment. While some customers express gratitude for the effective service and commend the technicians for their expertise, others report negative experiences that include damage to property and dissatisfaction with their service.

Overall, the company's customer service seems to shine through in positive reviews, but there are notable concerns that could affect their reputation moving forward.

The recent reviews for Bob

The reviews for Reliable Plumbing exhibit a wide array of sentiments, oscillating between praise for their effective service and strong dissatisfaction due to poor experiences. While some customers commend the promptness and professionalism of the staff, particularly in resolving plumbing issues quickly and effectively, many others express frustration over what they perceive as incompetence, lack of communication, and dishonesty in billing practices.

The company appears to struggle with consistency; while some clients report excellent service, a significant number recount negative experiences involving unresolved issues, excessive charges, and inadequate responses to customer complaints. Overall, customer sentiment largely skews toward the negative, indicating a potential disconnect between the company

The reviews for PJ's Plumbing & Heating present a mixed sentiment toward the company. On one hand, there is significant appreciation for their reliable and responsive service, especially in emergency situations, as highlighted by a satisfied customer who praised their quick intervention during a heating crisis.

However, the contrast is stark with a negative review detailing a frustrating experience related to poor communication, unsatisfactory service around a clogged drain, and concerning billing practices, including a threat of collections. The divergence in experiences indicates that while some customers receive commendable service, others feel neglected and dissatisfied with customer service follow-up and billing issues.

The reviews for BPH Mechanical reflect a mix of positive and negative experiences from customers. On one hand, a customer praised the responsiveness and effectiveness of a technician named Cade, who resolved a water issue swiftly and efficiently.

This indicates that the company has capable staff who can address urgent problems competently. However, contrasting this positive feedback, another review outlines severe dissatisfaction regarding the installation of a boiler that has been dysfunctional despite attempts at repairs.

The frustration expressed in this review highlights issues with service reliability and quality, leaving the customer feeling exasperated. Overall, while there are indications of competent service, significant concerns about product reliability and support overshadow these positive experiences.