1 Plumbing and Heating

The reviews reveal a consistent theme of dissatisfaction with the performance and professionalism of Company 1 Plumbing and Heating. Customers were particularly critical of the owner, Brent Wilting, describing him as a "fast talker" whose communication style contributed to confusion. The lack of presence on-site during the project led to a perception of neglect, as the work was reportedly complete... Read more

The reviews reveal a consistent theme of dissatisfaction with the performance and professionalism of Company 1 Plumbing and Heating. Customers were particularly critical of the owner, Brent Wilting, describing him as a "fast talker" whose communication style contributed to confusion. The lack of presence on-site during the project led to a perception of neglect, as the work was reportedly completed with mistakes that clients then had to rectify at their own cost. Another significant point of contention is the follow-up service and responsiveness of the owner. Reviewers noted difficulty in reaching out for resolutions, with threats rather than support being a common response. Customers experienced unexpected financial burdens due to incomplete work, which they felt required them to seek assistance from alternative HVAC companies to correct the issues. Overall, the negative feedback consistently points to inadequate service quality, poor communication, and unprofessional conduct from the owner. These elements have left a lasting impression on customers, leading many to advise others to avoid hiring this business. Read less