Alpine Plumbing, Heating & Cooling

The reviews for Alpine Plumbing, Heating & Cooling reveal a troubling pattern of dissatisfaction among customers. Many users reported feelings of being overcharged, with one customer specifically mentioning a $1,250 charge for a service that took only 45 minutes, leading to accusations of dishonesty. This sentiment is echoed by another reviewer who noted unprofessionalism in communication; after m... Read more

The reviews for Alpine Plumbing, Heating & Cooling reveal a troubling pattern of dissatisfaction among customers. Many users reported feelings of being overcharged, with one customer specifically mentioning a $1,250 charge for a service that took only 45 minutes, leading to accusations of dishonesty. This sentiment is echoed by another reviewer who noted unprofessionalism in communication; after multiple requests, they received no follow-up quote for a required service, leaving them feeling overlooked and frustrated. In terms of service quality, several customers recounted experiences of carelessness, such as the failure to properly install a toilet intake valve, which caused water damage to their home. Although repairs were eventually made, they were delayed, bringing into question the reliability of the company's follow-through regarding service issues. Contrastingly, there is a single positive review that praises the timely installation of a new furnace by friendly technicians during a busy season. This instance suggests that while some technicians may deliver satisfactory service, the overall company handling and customer service appear inconsistent at best. Overall, a majority of the reviews signal a strong dissatisfaction with both the financial transparency and the reliability of service from Alpine Plumbing, Heating & Cooling, indicating a need for improvement in communication and customer service protocols to restore consumer trust. Read less