Randy

The reviews shared present a troubling pattern concerning Randy's Handy Service. Customers report a lack of transparency and professionalism, especially in interactions with the company's management. One of the recurring themes is the company's scheduling practices; customers felt misled by online availability only to be told otherwise when they reached out. This inconsistency suggests poor manage... Read more

The reviews shared present a troubling pattern concerning Randy's Handy Service. Customers report a lack of transparency and professionalism, especially in interactions with the company's management. One of the recurring themes is the company's scheduling practices; customers felt misled by online availability only to be told otherwise when they reached out. This inconsistency suggests poor management of logistics or inaccurate online representation. Moreover, a strong sentiment of being 'extorted' or unfairly charged is prevalent. One reviewer mentions being asked to pay a substantial amount upfront, raising alarms about potential unethical business practices. This is compounded by dissatisfaction with the quality of work performed. Another customer details a critical electrical job that was executed improperly, highlighting serious safety risks, which further exacerbates the negative perception. Customer service also did not meet expectations, with personal recounts detailing unprofessional and curt interactions with Randy Merrill, which left a lasting bad impression. The desperate situation Read less