Trio Plumbing Co

Trio Plumbing exhibits a deeply polarized performance profile. While positive reviews consistently praise technical skill, punctuality, and courteous individual technicians (particularly Shawn, Eric, David, and Mike), negative reviews overwhelmingly cite rude and aggressive management (especially owner Mark), poor follow-through on callbacks, undisclosed fees, and incomplete work assessments. The ... Read more

Trio Plumbing exhibits a deeply polarized performance profile. While positive reviews consistently praise technical skill, punctuality, and courteous individual technicians (particularly Shawn, Eric, David, and Mike), negative reviews overwhelmingly cite rude and aggressive management (especially owner Mark), poor follow-through on callbacks, undisclosed fees, and incomplete work assessments. The company demonstrates strong technical capability but severe deficiencies in customer service, professionalism, and accountability. Multiple reviews document instances of damage to property without compensation, failure to honor warranties, and hostile responses to legitimate complaints. The pattern suggests inconsistent service quality heavily dependent on which technician is assigned. Read less