Reliable Home Repair

This contractor has a deeply mixed record spanning nearly two decades of reviews. Professionalism is the most frequently discussed dimension and is dragged down significantly by multiple serious complaints: a cancelled appointment with a rude follow-up, a workman who showed up at his own convenience without apology, failure to return calls, and a never-submitted bid. Positive professionalism menti... Read more

This contractor has a deeply mixed record spanning nearly two decades of reviews. Professionalism is the most frequently discussed dimension and is dragged down significantly by multiple serious complaints: a cancelled appointment with a rude follow-up, a workman who showed up at his own convenience without apology, failure to return calls, and a never-submitted bid. Positive professionalism mentions do exist — punctuality, politeness, and good communication are praised in several older reviews — but the negative incidents are specific and credible. Pricing is a concern, with multiple reviewers noting estimates that were significantly higher than competitors, though a few noted fair or even below-market pricing. Project completion is mixed: some jobs were completed promptly and cleanly, but one reviewer reported a roof that leaked every year for three years after installation, requiring repeated failed callbacks, which is a serious red flag. Experience scores moderately, with several reviewers praising quality workmanship on interior jobs while others questioned technical decisions such as the use of roofing cement and improper washer/gasket replacement. Read less