Rabbitt Rooter Plumbing

Rabbit Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most damaged dimension: multiple reviews describe rude or inappropriate behavior (making comments about food and drinks in a customer's home, hanging up on callers, getting rude when challenged), failing to return as promised, and not bringing basic tools like a plunger or extension cords. On the pos... Read more

Rabbit Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most damaged dimension: multiple reviews describe rude or inappropriate behavior (making comments about food and drinks in a customer's home, hanging up on callers, getting rude when challenged), failing to return as promised, and not bringing basic tools like a plunger or extension cords. On the positive side, several reviewers praised the team as pleasant, on-time, and communicative. Pricing is the strongest dimension, with multiple reviewers independently calling rates reasonable or affordable, though the cash-only, no-receipt transaction in one review is a red flag for transparency. Project completion is inconsistent — several jobs were completed quickly and effectively, but at least two reviews describe outright failures: one job was never finished and the plumber stopped responding, and another customer reported the problem recurred with no warranty honored. Experience scores moderately well among satisfied customers, who praised knowledge of old houses and sewer systems, but is undermined by the incidents where basic tools were missing and a job was left incomplete. Read less