Precision Plumbing STL

The reviews for Precision Plumbing STL reveal a pattern of dissatisfaction among customers, centered around the following key themes:Poor Communication: Many reviewers reported unfulfilled promises and a lack of responsiveness. Specific instances included not following through on scheduled work, failure to provide timely updates, and a tendency to cut off communication abruptly, which frustrated c... Read more

The reviews for Precision Plumbing STL reveal a pattern of dissatisfaction among customers, centered around the following key themes:Poor Communication: Many reviewers reported unfulfilled promises and a lack of responsiveness. Specific instances included not following through on scheduled work, failure to provide timely updates, and a tendency to cut off communication abruptly, which frustrated customers.Incomplete and Unsatisfactory Work: Several clients noted that work they had paid for was either not completed or done poorly. Reviews highlighted unfinished projects, damaged areas left in their homes, and inadequate clean-up after services.Professionalism Concerns: There are clear concerns regarding the professionalism displayed by the staff. Reviewers mentioned disrespectful remarks, hanging up during calls, and a lack of responsibility in handling customer expectations.Refund Issues: Customers have experienced significant difficulties in obtaining refunds for services that were not completed, which has led to threats of legal action against the company.Mixed Experiences with Quality: While some customers praised the quality of work when it was completed, these positive comments were largely overshadowed by the negative experiences shared by others. The inconsistency in service delivery points to a significant gap between customer expectations and actual service experienced. In conclusion, Precision Plumbing STL faces significant reputational challenges stemming from recurring issues in communication, reliability, and overall professionalism. While the quality of work may be satisfactory in some cases, the pervasive nature of complaints suggests that potential customers should be cautious. Read less