Precision Plumbing Solutions

Precision Plumbing Solutions presents a deeply mixed picture across a large review base. Professionalism scores are dragged down significantly by multiple serious complaints: an owner screaming profanities at a customer, a plumber (Rob) described as obnoxious and arrogant, chronic failure to return calls, technicians arriving late without notice, and at least one incident of alleged financial frau... Read more

Precision Plumbing Solutions presents a deeply mixed picture across a large review base. Professionalism scores are dragged down significantly by multiple serious complaints: an owner screaming profanities at a customer, a plumber (Rob) described as obnoxious and arrogant, chronic failure to return calls, technicians arriving late without notice, and at least one incident of alleged financial fraud involving a stolen check cashed twice. Pricing is the weakest dimension, with numerous reviewers independently describing charges as 'way overpriced,' 'double the going rate,' or 'outrageous,' and several citing hidden or undisclosed fees only revealed after work was completed. Project completion is inconsistent — many jobs are finished promptly and well, but there are repeated credible accounts of work not resolving the problem, refusal to honor guarantees, and failure to follow through on callbacks or estimates. Experience scores higher, as many individual technicians (Kent, Josh, Mark, Chad, Dan) receive strong praise for technical skill and problem-solving, suggesting competence varies significantly by technician. Read less