Find Nearby Plumbers In St. Louis, Missouri

The overwhelming majority of reviews praise Adrian and the APS Plumbing team for punctuality, friendliness, and professional conduct, with multiple reviewers specifically noting same-day or rapid response times. Pricing is consistently described as reasonable and fair, with one reviewer explicitly noting a lower quote than competitors. Project completion is strong, with jobs described as finished efficiently, same-day, and with creative problem-solving on difficult tasks. The one significant negative review — a 1-star from 2013 — describes a rude scheduler, an appointment dispute, and a refusal of service, which meaningfully pulls the professionalism score down from what would otherwise be near-perfect. That review is over 10 years old and is given reduced but non-zero weight given its recency distance.

• RECENCY FLAG: The sole negative review is dated January 2013 — over 11 years old. It has been considered but given reduced weight relative to the 16 reviews from 2023–2024.
• CLUSTER FLAG: Six reviews share the exact same date of 2023-09-12 and five share 2023-09-13. While the review content varies and appears specific enough to be genuine, this tight clustering warrants mild scrutiny. No identical phrasing was detected, so fake review status is not confirmed, but the pattern is noted.
• NEGATIVE REVIEW NOTE: The 2013 review describes a scheduler behaving rudely and refusing service — this is a legitimate professionalism concern and has been factored into the professionalism score despite its age.
• NAME INCONSISTENCY: Reviews reference the contractor as both 'Adrian' and 'Adrien' — likely the same individual with a spelling variation, not a separate concern.

This WW Score is based on 17 reviews with strong dimension coverage across all four categories; confidence is HIGH overall, though the September 2023 date clustering slightly tempers certainty, and the 11-year-old negative review, while factored in conservatively, represents a data point from a business context that may no longer reflect current operations.

Dependable Plumbing demonstrates strong performance across all four dimensions with consistently positive feedback spanning two decades. Professionalism is a clear strength, with 28 reviews explicitly praising punctuality, communication, politeness, and responsiveness—including same-day service and advance arrival calls. Project completion is solid with 26 mentions of jobs finished properly and on time, though one 2005 review noted a no-show after scheduling. Pricing receives strong marks across 15 mentions, with customers consistently describing rates as reasonable, fair, and transparent with no hidden charges. Experience is well-documented with 18 mentions of skilled workmanship, technical knowledge, and problem-solving ability. The company's longevity (20+ years of customer relationships) and family-owned reputation reinforce confidence in the scores.

• Recency concern: 30 of 43 reviews (70%) are older than 5 years (pre-2019), with only 3 reviews from the past 12 months. Recent performance may differ from historical data.
• Two negative reviews from 2005 (ratings 1.0 and 2.0) indicate past communication/scheduling issues, though these are significantly older and may reflect resolved operational problems.
• One 2023 review (rating 2.0) reports unavailability due to high demand and limited capacity (two jobs per day), suggesting potential current accessibility constraints.
• Multiple reviews with minimal detail ('VERY GOOD', 'voice', 'unknown') reduce specificity but do not contradict the overall positive pattern.
• No evidence of fake reviews detected; positive reviews contain specific details (names like Eric/Dick, specific problems solved, pricing amounts) and vary in writing style and length.

This WW Score of 87.2 is highly reliable based on 43 reviews with consistent positive feedback across all dimensions and strong mention counts (15-28 per dimension). However, the heavy skew toward older reviews (70% pre-2019) means this score reflects historical performance more than current service quality; recent customers should verify current availability and responsiveness given the 2023 capacity constraints noted.

Travis (and Allen, likely the same contractor or team) demonstrates strong performance across all four dimensions. Professionalism is consistently praised with explicit mentions of punctuality, responsiveness, respectful communication, and positive attitude. Pricing is noted as reasonable and fair in multiple reviews without hidden charges. Project completion is evidenced by complex jobs finished to inspector approval and customer satisfaction, with no abandoned work mentioned. Experience is demonstrated through skilled electrical work, plumbing, carpentry, and problem-solving on diverse projects ranging from small repairs to major remodels. The high WW Score reflects reliable, trustworthy workmanship backed by substantial positive evidence.

• Three reviews (2015, 2013, 2011) lack substantive detail or contain minimal information ('unknown', 'It went very weel', 'great'), reducing their evidentiary weight but not indicating fakery.
• Significant recency gap: 8 of 13 reviews are older than 5 years (pre-2019), with only 2 reviews from 2024 and 2020. Recent performance data is limited.
• One review (2011-08-26, rating 3.0) mentions only an estimate visit with no actual work performed, making it less relevant to quality assessment.
• Name inconsistency: Most reviews reference 'Travis' but two older reviews (2009, 2008) reference 'Allen.' This may indicate a business name change, team member, or data entry error but does not suggest fake reviews.

This WW Score of 87.2 is reliable and should be trusted, supported by HIGH confidence across all dimensions with 5+ mentions each; however, the score is anchored primarily in reviews older than 5 years, so recent performance verification is recommended.

California Plumbing (David/Mr. Lee) demonstrates strong performance across all dimensions. Project completion is the standout strength with 10 mentions of jobs finished thoroughly and on time, including emergency weekend work. Professionalism is consistently praised with 9 mentions of punctuality, positive attitude, and respectful demeanor. Experience scores well at 90 with 8 mentions of technical skill and problem-solving ability. Pricing is the weakest dimension at 72, with 7 mentions—while most reviews call prices 'reasonable' or 'competitive,' one 2022 review explicitly criticizes overpricing on a water heater installation and credit card surcharges, creating a notable contradiction in the pricing narrative.

• Significant recency gap: 9 of 11 reviews are from 2014–2019; only 2 reviews from 2022 and later. The 2022 negative review on pricing may reflect current practices, while older reviews may not reflect present-day pricing.
• One review (2022-03-15) directly contradicts the 'reasonable pricing' narrative found in 9 other reviews, claiming overpricing and credit card surcharges. This suggests either pricing has increased significantly or service quality varies by job type.
• Older reviews (2014–2019) show consistent 5-star patterns with detailed, specific anecdotes (tampons in toilet, sewer backup, emergency weekend calls). While these appear genuine due to specificity, their age limits current relevance.
• The 2022 negative review is notably brief and lacks detail compared to positive reviews, but its explicit pricing complaint is substantive and should not be dismissed.

This score is reliable for assessing historical performance (2014–2019) with HIGH confidence, but current pricing practices are uncertain due to conflicting recent data and a significant recency gap in the review set. Recommend requesting current quotes before engaging services.

Hosack Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength, with 127 mentions highlighting punctuality, courteous technicians, clear communication, and respectful behavior. Project completion is consistently reliable across 89 mentions, with jobs finished as promised and callbacks honored. Technical experience is well-documented across 98 mentions, showing skilled diagnostics and quality workmanship. Pricing presents the primary concern, with 32 mentions revealing mixed sentiment—while many customers praise fair pricing, a notable subset reports costs as high or unexpected, particularly for labor-intensive jobs. The company's responsiveness and follow-up service are standout positives.

• Pricing inconsistency: Multiple reviews (2017-2018 era) cite high labor rates ($450+/hour equivalent) and unexpected costs, though recent reviews (2024-2025) predominantly praise affordability. This suggests either pricing changes over time or selective customer satisfaction.
• Service fee dispute (Review 2025-06-02): Customer reported confusion about diagnostic/quote fees, though the reviewer ultimately upgraded to 4 stars acknowledging past good work. This indicates potential communication gaps in fee structure.
• Two no-show incidents: Reviews from 2018-07-12 and 2017-11-06 report missed appointments with no follow-up, representing rare but serious failures in project completion.
• Warranty claim denial (2017-08-25): One customer reported warranty terms were misrepresented (24 months stated, 12 months honored), with unresponsive follow-up.
• Three reviews with quality concerns: Reviews from 2017-09-26, 2017-09-25, and 2017-09-04 cite incomplete work, unsuccessful repairs, or overcharging relative to parts cost.
• Empty review texts (3 instances): Three reviews contain no text, only 5-star ratings, limiting ability to verify authenticity.
• Recency bias: 70% of reviews are from 2024-2025, with older reviews (2017-2019) showing more pricing complaints. Recent reviews are overwhelmingly positive with minimal critical detail.

This WW Score of 84.2 is highly reliable for assessing professionalism and project completion, supported by 127 and 89 mentions respectively across recent and historical reviews. However, the pricing dimension (32 mentions, MODERATE confidence) should be interpreted cautiously due to historical volatility and conflicting customer perceptions. The company's strong recent performance (2024-2025) is well-documented, but the two no-show incidents and warranty dispute from earlier years warrant acknowledgment. Overall, Hosack Plumbing represents a trustworthy contractor with consistent execution, though customers should clarify pricing and fee structures upfront.

Jon's Affordable Home Repair demonstrates strong overall performance across all measured dimensions. Professionalism is a clear strength, with 68 reviews explicitly praising punctuality, communication, courtesy, and responsiveness. Project completion is solid with 62 mentions of on-time delivery, follow-through, and callback reliability. Pricing receives consistent praise for fairness and value, though mentioned less frequently (28 reviews). Experience and workmanship quality are well-documented across 45 reviews, with customers noting skill, attention to detail, and problem-solving ability. However, a small number of negative reviews (5 one-star ratings) indicate occasional communication lapses and service inconsistencies that prevent a higher score.

• Multiple reviews with minimal or generic text ('unknown', '.', 'I use him') totaling 8 reviews—these lack substantive detail and reduce confidence slightly, though they are 5-star ratings consistent with the broader pattern
• Five 1-star reviews (2020, 2017 x2, 2013) indicate genuine service failures: non-response to inquiries, failure to show up, and poor communication. These are not fake reviews but represent real dissatisfaction
• One 2-star review (2017) documents multiple incomplete or unsatisfactory repairs and lack of documentation, suggesting occasional quality control issues
• Review dates are heavily skewed toward 2010–2017 (majority of dataset); only 3 reviews from 2018 onward. This limits ability to assess current service quality and represents a significant recency concern
• No fake review pattern detected; negative reviews contain specific complaints, and positive reviews include detailed descriptions of work performed

This WW Score of 84.2 is reliable for historical performance but should be treated with caution regarding current service quality due to the age of most reviews (majority pre-2018). The score reflects strong professionalism and project completion based on substantial evidence (60+ mentions per dimension), but the small number of documented service failures and communication lapses warrant realistic expectations that occasional issues may occur.