Find Nearby Plumbers In St. Louis, Missouri

All Purpose Sewer & Drain receives strong praise across many reviews for prompt response times, polite technicians, and fair to surprisingly low pricing — with multiple reviewers explicitly noting they paid far less than expected. However, the score is meaningfully dragged down by several serious negative reviews: one detailed account describes a technician failing to resolve the root cause of a drain issue, weeks of ignored callbacks, a broken refund promise, and unprofessional behavior when confronted; another reviewer reports all work done in their home was performed incorrectly and cost over $1,000 to fix by another contractor; and a third notes the technician did not clean up and left the job incomplete. These are not minor complaints — they directly contradict the positive pattern and raise legitimate concerns about consistency. Pricing is the strongest dimension, with nearly every reviewer who mentioned cost expressing satisfaction or surprise at the affordability. Project completion is the weakest dimension due to the documented cases of incomplete or incorrect work and a failure to honor a callback and refund.

• 7 reviews contain no text at all — only a 5-star rating. These blank reviews provide no usable data and were excluded from dimension scoring. Their presence inflates the raw star average and may indicate padding of the review profile.
• Two reviews dated 2015-11-15 and 2016-06-11 are nearly word-for-word identical, describing the same Friday evening drain backup scenario with the same outcome. This is a strong indicator of a duplicated or potentially fake review and both were treated with reduced weight.
• The majority of substantive reviews are older than 12 months, with most detailed reviews dating from 2014–2021. Only two reviews with meaningful text are from the past 12 months (2024). Recency of data is limited and the score may not reflect current service quality.
• The 1-star review from 2023-06-10 referencing 'worst apartment ever' appears to be a misdirected review not related to plumbing services and was excluded from dimension scoring.
• The detailed 1-star review (Jan 2021) is highly credible — it includes specific dates, dollar amounts, named individuals, and a documented sequence of events. It significantly impacts professionalism and project completion scores and cannot be dismissed.

This WW Score carries moderate overall reliability: the volume of textual reviews is reasonable and dimension mentions are sufficient for scoring, but the presence of blank reviews, a suspected duplicate review, aging data, and at least two highly credible negative accounts introduce meaningful uncertainty — consumers should weigh the serious complaints carefully alongside the positive majority.

Crawford Plumbing demonstrates strong technical experience and workmanship across a wide variety of plumbing tasks, with multiple reviewers praising the owner's 40+ years of expertise and effective problem-solving. Professionalism scores are pulled down meaningfully by three credible negative reviews citing no-shows, failure to communicate, abandoned scheduling, and dishonest reporting to a home warranty company — these are serious, specific complaints that cannot be dismissed. Project completion is similarly mixed: most jobs appear to be finished well, but the pattern of missed appointments and one instance of a toilet gasket that still leaked after service introduces real doubt. Pricing feedback is limited but generally positive, with reviewers describing fair and transparent billing. The majority of reviews are older than 12 months, with only two reviews from 2022–2023, which limits confidence in the current state of the business.

• Three credible negative reviews (1–2 star ratings) describe specific, serious professionalism failures: no-shows without notice, failure to reschedule, abandoning communication mid-job, and allegedly providing false information to a home warranty company. These are not vague complaints and materially reduce the professionalism and project completion scores.
• One review (Date: 2014-09-04, text: 'unknown', Rating: 5.0) contains no usable content and was excluded from scoring.
• The majority of reviews (14 out of 19) are dated 2019 or earlier, with several from 2012–2014. Only two reviews are from 2022–2023. Recency is low and the current quality of service cannot be reliably inferred from older data.
• Several older 5-star reviews are very brief and generic (e.g., 'Quick response, happy result.', 'Very well', 'Went great.') with no specific detail. While not conclusively fake, these add limited evidentiary value and were weighted conservatively.
• No clear fake review pattern detected, but the concentration of brief, undetailed 5-star reviews from 2012–2013 warrants mild caution.

This WW Score carries moderate overall reliability: the high mention counts for professionalism, project completion, and experience provide statistical grounding, but the score is significantly tempered by the age of most reviews and three specific, credible negative accounts that describe systemic reliability and communication failures.

Paul's Plumbing receives strong marks for responsiveness and follow-through, with multiple reviewers praising same-day or next-day arrival, including on weekends and evenings. Project completion is a clear strength — jobs were finished completely and efficiently across a range of tasks. However, pricing is a mixed signal: while several reviewers praised fair and competitive pricing, one reviewer explicitly called a $435 charge for a 30-minute job a 'rip off' and noted Paul became defensive when the price was questioned, which meaningfully drags the pricing score down. Professionalism is similarly mixed — most reviewers describe Paul as courteous and professional, but the confrontational response to a pricing dispute in one review is a notable concern. Experience scores well overall, with reviewers citing thorough explanations, accurate diagnostics, and problem-solving that saved customers significant money.

• One 1-star review describes a pricing dispute and an aggressive reaction from Paul when the customer attempted to negotiate — this is a credible, detailed negative review and should be weighted seriously.
• Three of the five-star reviews are from 2020–2021, making them over 3 years old at time of analysis. Only two reviews are from 2023. Recency is limited and the score may not reflect current service quality.
• Review volume is low (7 total). Scores are directionally useful but should be treated with caution due to small sample size.
• No strong fake review patterns detected — reviews vary in length, detail, and tone, including one negative review, which adds credibility to the overall set.

This WW Score is based on only 7 reviews spanning over 3 years, with a meaningful negative outlier on pricing and professionalism; the score is directionally useful but should be treated as MODERATE confidence until more recent reviews are available.

Sure-Fix Plumbing demonstrates strong technical expertise and reasonable pricing, but significant professionalism and project completion issues substantially lower the overall score. While many customers praise the quality of workmanship and fair pricing, multiple reviews document serious problems: scheduling delays and no-shows, failure to complete jobs as promised, poor communication about delays, and in extreme cases, aggressive owner behavior and incomplete repairs. The company shows inconsistency—some customers report excellent service while others experienced deception, overbooking, and follow-through failures. Recent reviews (2025) reveal ongoing scheduling and communication problems despite the company's long history.

• CRITICAL: Multiple reviews document severe project completion failures including jobs not started on promised dates, incomplete repairs requiring callbacks, and one case where work was abandoned mid-project with false progress reports to customer.
• CRITICAL: Two detailed reviews (2018, 2014) describe aggressive owner behavior including threats of violence, intimidation, and hostile confrontation with customers. Police report mentioned in one review.
• PATTERN: At least 4 reviews document scheduling/punctuality issues—late arrivals (2-3 hours), no-shows, failure to call ahead, and poor communication about delays. This pattern spans from 2019-2025.
• PATTERN: Multiple reviews (2018, 2014, 2021) describe pricing deception—initial low quotes that escalate dramatically during work, charges for repeat visits not disclosed upfront, and refusal to honor written guarantees.
• CONCERN: One 2025 review describes overbooking that caused customer's home sale to be delayed; company offered only 5% discount for major inconvenience.
• CONCERN: One review documents incomplete repair (clogged drain remained clogged after service) with improper technique and no follow-up.
• CONCERN: Several blank/minimal reviews (5 reviews with no text, 2 with only ratings 3-4) reduce data quality for some time periods.
• POSITIVE NOTE: Many recent positive reviews (2025, 2024) show strong professionalism and completion when service is delivered, suggesting inconsistency rather than systemic incompetence.
• RECENCY: Most reviews are 2+ years old; recent 2025 reviews show problems persist.

This WW Score of 72.8 should be treated with MODERATE confidence due to high variability in service quality and multiple documented serious incidents. The company demonstrates genuine technical competence but has significant, recurring issues with scheduling reliability, project completion follow-through, and customer communication. Customers should be aware of documented risks before engaging this company, particularly for time-sensitive projects.

Darwyn's Plumbing demonstrates strong professionalism and technical expertise, with 32 mentions of courteous, knowledgeable technicians and 18 mentions of skilled workmanship. However, the company is significantly hampered by serious project completion issues (15 mentions including no-shows, incomplete work, and unresolved callbacks) and pricing concerns (8 mentions of high costs and questionable upsells). Recent reviews (past 12 months) show a mixed pattern: strong positive feedback alongside critical complaints about professionalism lapses, missed appointments, and aggressive sales tactics. The WW Score of 72.8 reflects competent technical ability undermined by operational reliability and transparency problems.

• CRITICAL: Multiple reviews (2016-2022) document severe project completion failures including no-shows, incomplete work requiring customer follow-up, and unresolved callbacks. These are not isolated incidents.
• PRICING CONCERNS: Several reviews (2015, 2024, 2025) report aggressive upselling, inflated quotes ($450 for $32 part, $2700 for uncertain diagnosis, $8500 for incomplete work), and lack of transparent pricing explanation.
• PROFESSIONALISM INCONSISTENCY: Recent reviews (2025) show stark contrasts—some praise professionalism while others report technicians arriving 2 hours late with no apology, wearing earbuds during consultations, and poor customer communication.
• POTENTIAL REVIEW MANIPULATION: One review (2024-11-11) explicitly alleges the company removes unflattering reviews. This cannot be independently verified but raises credibility concerns.
• RECENCY PATTERN: Most recent reviews (2025, 2024) are heavily positive, but this follows a period (2016-2022) of severe complaints. Recent positive reviews lack specificity compared to detailed negative reviews, suggesting possible selection bias.
• EMPTY REVIEWS: 7 reviews contain no text, only ratings (5.0 or 4.0). These provide no actionable data and may indicate incomplete submissions or review manipulation.
• INCONSISTENT NAMING: Reviews reference 'Darwyn,' 'Darwin,' 'Darwynn,' and 'Ortoryon' inconsistently, creating confusion about technician identity and accountability.

This WW Score should be treated with CAUTION. While the company demonstrates genuine technical competence and professionalism in many recent engagements, a substantial history of project completion failures, pricing disputes, and customer service lapses (documented across multiple years) indicates systemic operational issues. The heavy concentration of positive reviews in the past 6 months, combined with allegations of review removal and multiple empty review entries, suggests the recent score may not fully reflect the company's actual reliability. Prospective customers should prioritize recent detailed reviews and independently verify pricing before engagement.

Inspector Plumber demonstrates strong professionalism and project completion capabilities, with consistently positive feedback on responsiveness, friendliness, and technical skill. However, pricing is a significant weakness, with multiple reviews explicitly citing overcharges, lack of upfront estimates, and what customers perceive as price gouging—particularly affecting seniors and veterans. The company excels at speed of service and quality workmanship but undermines customer trust through opaque pricing practices. Recent reviews (2021–2024) are more positive than older ones, suggesting possible improvements, though pricing concerns persist across the timeline.

• PRICING PATTERN: Six reviews (33% of total) explicitly criticize pricing as unreasonable, excessive, or lacking transparency. This is the most consistent negative theme across the dataset.
• UPFRONT ESTIMATE FAILURES: Multiple reviews note lack of upfront pricing communication (reviews from 2023-11-29, 2018-03-28, 2015-03-03), indicating a systemic operational issue.
• RECENCY BIAS: Most recent reviews (2021–2024) are 5-star with detailed praise; older reviews (2015–2018) contain more pricing complaints. This suggests either improved practices or potential selection bias in recent reviews.
• PROFESSIONALISM INCONSISTENCY: One 1-star review (2020-02-19) describes staff as defensive and dismissive when customer raised scheduling concerns, contradicting the otherwise professional reputation.
• SENIOR/VETERAN TARGETING CONCERN: Two reviews explicitly mention seniors/veterans being charged excessive amounts ($592 for labor-only faucet swap, $564 after discount; $498 for fill valve/flapper). This pattern warrants scrutiny.

This score should be treated with caution due to a stark divide between professionalism/completion (highly rated) and pricing (consistently criticized). The WW Score of 72.8 reflects this tension; while the company delivers quality work promptly, the pricing opacity and customer complaints about overcharges significantly undermine overall trustworthiness. Recommend requesting detailed written estimates before engaging services.