JE Redington

J.E. Redington Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising quick response times, quality workmanship, and follow-through on jobs. However, professionalism scores are significantly dragged down by multiple documented instances of rude, dismissive, or aggressive behavior from staff and management—including hanging up on ... Read more

J.E. Redington Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising quick response times, quality workmanship, and follow-through on jobs. However, professionalism scores are significantly dragged down by multiple documented instances of rude, dismissive, or aggressive behavior from staff and management—including hanging up on customers, cutting off clients mid-conversation, and cursing at customers. Pricing concerns emerge in several detailed complaints about inflated estimates, hourly billing disputes, and lack of transparency in cost breakdowns, though many other reviews cite fair or reasonable pricing. The company's 100+ year history and strong reputation are undermined by recent negative interactions (2024-2025) involving poor communication and disrespectful conduct. Read less