Creve Coeur Plumbing

Creve Coeur Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and responsiveness, which anchors the professionalism score. However, notable negative incidents — including a complete no-show with no follow-up communication, a ghosting episode after an initial visit, and one review citing rude behavior and poor communication — prevent a h... Read more

Creve Coeur Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and responsiveness, which anchors the professionalism score. However, notable negative incidents — including a complete no-show with no follow-up communication, a ghosting episode after an initial visit, and one review citing rude behavior and poor communication — prevent a higher professionalism score. Pricing is the weakest dimension: multiple reviewers explicitly called out quotes as excessive (e.g., $300 per sink hookup, $300+ for a cartridge replacement), and one customer paid $430 for a problem that was never resolved, dragging the price-friendly score down significantly despite some reviews praising fair or reasonable pricing. Project completion is mixed — many jobs were finished quickly and well, but there are documented cases of incomplete work, ghosting on follow-up, and a failure to resolve a frozen pipe issue after two visits. Experience scores moderately well based on reviews praising technical knowledge and quality workmanship, tempered by the frozen pipe misdiagnosis and a faucet installation that had to be completed by another contractor. Read less