Creve Coeur Plumbing

Based on the reviews, Creve Coeur Plumbing is frequently commended for their quick response times and the professionalism displayed by their technicians. Gary emerges as a standout employee, characterized as efficient, patient, and knowledgeable. Customers have remarked on receiving quality service even for minor plumbing issues, with some emphasizing that they appreciated guidance over the phone ... Read more

Based on the reviews, Creve Coeur Plumbing is frequently commended for their quick response times and the professionalism displayed by their technicians. Gary emerges as a standout employee, characterized as efficient, patient, and knowledgeable. Customers have remarked on receiving quality service even for minor plumbing issues, with some emphasizing that they appreciated guidance over the phone to resolve problems independently. A common theme in the reviews is the transparency of quotes, with many recognizing the straightforward communication about costs before service. Customers express satisfaction with the pricing for routine services, although some have raised concerns about a few specific quotes perceived as excessive, particularly for jobs involving multiple sinks or more complex fixtures. Despite the generally positive sentiment, a few reviews reveal dissatisfaction stemming from poor follow-up communication when faced with more intricate plumbing challenges. Instances of customers feeling "ghosted" or neglected for callbacks after initial consultations have surfaced, suggesting that Creve Coeur may need to improve on maintaining communication with customers when addressing jobs that involve more significant time or effort. Lastly, there are recurring mentions of a willingness to recommend the services of Creve Coeur Plumbing to friends or family, indicating a trust in the company's ability to handle simple jobs effectively, even if some customers personally opt not to engage for more complex tasks. Overall, while the company excels in many areas, enhancing communication and support for complex issues might further strengthen their reputation. Read less