Chesterfield Service

The reviews for Chesterfield Service reveal two distinct camps of opinion among customers.Positive Experiences: Many reviewers commend the company for its efficiency, communication, and the professionalism of its technicians. Praise is particularly directed at individual technicians such as Mike, Scott, and Jarod, who were noted for their friendly service and problem-solving abilities. Customers s... Read more

The reviews for Chesterfield Service reveal two distinct camps of opinion among customers.Positive Experiences: Many reviewers commend the company for its efficiency, communication, and the professionalism of its technicians. Praise is particularly directed at individual technicians such as Mike, Scott, and Jarod, who were noted for their friendly service and problem-solving abilities. Customers shared positive interactions where technicians were respectful, knowledgeable, and thorough, providing effective solutions and ensuring comfort during the service process. This positive feedback also includes appreciation for quick response times during urgent repair requests, highlighting a solid reputation for customer service.Negative Experiences and Pricing Complaints: Contrasting sharply with the positive reviews are numerous complaints regarding pricing and service fees. Many customers expressed outrage over the initial service fees (often around $119) just to get a technician to assess a problem. Moreover, the quotes issued for repairs frequently exceeded what customers anticipated, leading to feelings of being overcharged or scammed. Instances of perceived price gouging were prevalent, with customers noting that similar services could be obtained for significantly lower costs from other companies. Excessive charges Read less