Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scored near zero due to repeated no-shows without advance notice, failure to communicate, and described unprofessional and unethical behavior when concerns were raised. Project completion scored at the floor because one job was explicitly left incomplete with walls cut open,... Read more
Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scored near zero due to repeated no-shows without advance notice, failure to communicate, and described unprofessional and unethical behavior when concerns were raised. Project completion scored at the floor because one job was explicitly left incomplete with walls cut open, a shower spout improperly fitted, and the original leak unresolved, while the other involved a complete failure to ever arrive. Pricing received a very low score based on one reviewer being charged $500 for incomplete, ineffective work, which they described as unreasonable and overcharged. Experience scored marginally above zero only because a plumber was dispatched and some physical work was attempted, but the quality of that work was described as poor and non-functional. Read less