Castlewood Plumbing Company

This contractor's review profile is dominated by severe and repeated pricing complaints, with 11 of 12 reviews explicitly mentioning charges described as dramatically above market rate — in some cases 3x to 10x competitor quotes. Professionalism is mixed: a few positive reviews praise communication and punctuality, but multiple negative reviews describe technicians arriving without notice, perfo... Read more

This contractor's review profile is dominated by severe and repeated pricing complaints, with 11 of 12 reviews explicitly mentioning charges described as dramatically above market rate — in some cases 3x to 10x competitor quotes. Professionalism is mixed: a few positive reviews praise communication and punctuality, but multiple negative reviews describe technicians arriving without notice, performing no meaningful inspection before quoting, and refusing to provide itemized bills. Project completion scores modestly because the handful of positive reviews confirm work was finished as promised, and even some negative reviewers acknowledged the job itself was done adequately — but incidents of cutting a waterline and scratching floors pull this down. Experience is similarly split, with one reviewer's father (a pipefitter) praising workmanship quality, while others describe technicians doing little to no diagnostic work before issuing inflated quotes. The overwhelming pattern across nearly all reviews is predatory or at minimum non-transparent pricing, which severely damages the overall score. Read less