Byrd Tom Plumbing

Professionalism is significantly dragged down by one detailed 1-star review describing three unanswered calls over three weeks with no callback whatsoever, which is a serious responsiveness failure. The two older reviews do note courteous and friendly technicians, but the non-response pattern is a meaningful negative signal. Pricing is mixed: one reviewer felt prices were high and that the company... Read more

Professionalism is significantly dragged down by one detailed 1-star review describing three unanswered calls over three weeks with no callback whatsoever, which is a serious responsiveness failure. The two older reviews do note courteous and friendly technicians, but the non-response pattern is a meaningful negative signal. Pricing is mixed: one reviewer felt prices were high and that the company took advantage of an emergency situation, while another found pricing fair — resulting in a below-average score. Project completion data is limited to two reviews, both of which indicate the work was finished successfully, but the sample is too small to draw strong conclusions. Experience scores modestly positive based on two reviews noting knowledgeable and skilled technicians, though again the sample is very small. Read less