Overview of Company Customer Sentiment Analysis in May
Bore's Plumbing presents a deeply mixed and concerning picture across all four dimensions. The most recent review (October 2024) is highly detailed and damaging, describing incomplete work, a cracked toilet tank installed without flagging the defect, crooked sink installation, poor caulking, and loose toilet base nuts — all pointing to serious workmanship and project completion failures. Pricing... Read more
Bore's Plumbing presents a deeply mixed and concerning picture across all four dimensions. The most recent review (October 2024) is highly detailed and damaging, describing incomplete work, a cracked toilet tank installed without flagging the defect, crooked sink installation, poor caulking, and loose toilet base nuts — all pointing to serious workmanship and project completion failures. Pricing is flagged negatively in multiple reviews, including a $900 charge for repairs that did not function afterward and a $300+ charge for a drain line that was never actually cleared. Professionalism scores are pulled up slightly by a handful of older positive reviews praising courteous and prompt technicians, but the most recent and specific reviews undercut this significantly. The majority of the positive reviews are older than one year — several are from 2016–2018 — and carry reduced weight under recency rules, leaving the current picture looking substantially worse than the aggregate star rating might suggest. Read less