Amtek Plumbing & Heating

The reviews highlight a consistent theme of disappointment with Amtek Plumbing & Heating, particularly around the owner, Greg Goforth. Many customers express frustration over poor communication, mentioning that their attempts to follow up on service requests were met with little to no response. This lack of professionalism seems to be a significant concern, as evidenced by multiple reviewers descr... Read more

The reviews highlight a consistent theme of disappointment with Amtek Plumbing & Heating, particularly around the owner, Greg Goforth. Many customers express frustration over poor communication, mentioning that their attempts to follow up on service requests were met with little to no response. This lack of professionalism seems to be a significant concern, as evidenced by multiple reviewers describing their encounters as unsatisfactory and untrustworthy. Common findings include:Unresponsiveness: Several customers noted that after initial consultations, they received no further communication despite repeated attempts to reach out regarding scheduled services or repairs. This has generated a sense of being ignored and a lack of transparency.Quality of Work: There's a strong sentiment that the quality of work performed is lacking, particularly in terms of repair effectiveness. Some customers experienced issues that persisted even after multiple visits, which suggests either a lack of expertise or quality assurance.Customer Service Issues: The reviews reflect dissatisfaction not only with the quality of repairs but also with customer service handling. The sarcastic response when a customer expressed concerns and the refusal to admit faults further underscores a negative customer service environment.Reluctance to Recommend: Overall, the general recommendation from reviewers is against using Amtek Plumbing & Heating, urging potential customers to consider other contractors for their plumbing and heating needs. In summary, the recent reviews paint a troubling picture of Amtek Plumbing & Heating, characterized by poor communication, ineffective service, and overall unprofessional behavior from key personnel. Read less