Plumbing Planning

The reviews for Plumbing Planning reflect a stark contrast in customer experiences. While one review praises the company for their timely and professional work, highlighting satisfaction with the skilled workers, another review expresses significant frustration and dissatisfaction due to improper installation leading to major water damage. The latter experience is exacerbated by the company's perc... Read more

The reviews for Plumbing Planning reflect a stark contrast in customer experiences. While one review praises the company for their timely and professional work, highlighting satisfaction with the skilled workers, another review expresses significant frustration and dissatisfaction due to improper installation leading to major water damage. The latter experience is exacerbated by the company's perceived lack of accountability and poor customer service, particularly in the way communication was handled following the incidents. Overall, the sentiment is mixed, with a notable division between appreciation for professionalism and deep discontent over service failures and response. Detailed Sentiment Analysis: The overall sentiment towards Plumbing Planning shows a polarized opinion among customers based on their experiences. The positive review emphasizes aspects such as the timely completion of work, professionalism, and the ability of workers to listen and address customer concerns. This suggests that for some clients, the company performs exceptionally well in installation and service. In sharp contrast, the negative review highlights severe issues concerning the quality of work, specifically mentioning improper installation of shower and tub drains that resulted in significant water damage to the reviewer Read less