Flowmasters Plumbing

The reviews for Flowmasters Plumbing reveal a pattern of discontent that centers around poor customer service and ethical concerns. A key sentiment expressed is the frustration with communication; several reviewers reported being ignored after reaching out for resolution of issues, indicating a lack of follow-through from the company. The specific incident highlighted by a reviewer illustrated a f... Read more

The reviews for Flowmasters Plumbing reveal a pattern of discontent that centers around poor customer service and ethical concerns. A key sentiment expressed is the frustration with communication; several reviewers reported being ignored after reaching out for resolution of issues, indicating a lack of follow-through from the company. The specific incident highlighted by a reviewer illustrated a failure to properly fill in a dug-out area, leading to possible safety concerns for a vulnerable neighbor, which only exacerbated feelings of negligence. Another critical point raised was the company's billing practices. Reviewers noted that they were given inadequate estimates upfront, with one customer reporting a final bill more than double the original quote. The absence of prior communication before incurring additional costs caused significant dissatisfaction and a feeling of betrayal among clients, suggesting that Flowmasters Plumbing lacks transparency in its pricing and billing processes. Overall, the reviews paint a picture of a company struggling with accountability and customer relations, characterized by a disregard for client feedback and concerns. The culmination of these experiences has led to strong recommendations against using Flowmasters Plumbing and a call for potential customers to choose other service providers. Read less