Overview of Company Customer Sentiment Analysis in January
The recent reviews for KT Construction indicate a predominantly negative sentiment, characterized by customers expressing frustration and disappointment. Customers report incomplete work and issues with communication, specifically noting that the contractor has stopped responding to calls and has left jobs unfinished. While there are mentions of good workmanship in earlier parts of projects, the o... Read more
The recent reviews for KT Construction indicate a predominantly negative sentiment, characterized by customers expressing frustration and disappointment. Customers report incomplete work and issues with communication, specifically noting that the contractor has stopped responding to calls and has left jobs unfinished. While there are mentions of good workmanship in earlier parts of projects, the overall experience has been marred by lack of accountability and follow-through. The reviews suggest a significant concern regarding reliability and trustworthiness, overshadowing the initial positive impressions. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews shared about KT Construction over the last month paint a troubling picture of the company's operational practices and customer relations. A consistent theme found in the reviews is the dissatisfaction with project completion. Customers have reported that not only did the contractor take payment for work, but he failed to finish the jobs or return subsequent communications. This has led... Read more
The reviews shared about KT Construction over the last month paint a troubling picture of the company's operational practices and customer relations. A consistent theme found in the reviews is the dissatisfaction with project completion. Customers have reported that not only did the contractor take payment for work, but he failed to finish the jobs or return subsequent communications. This has led to feelings of being misled and left in a difficult position, as clients are unable to reach KT Construction for resolutions or to finalize outstanding issues. Another point raised is the discrepancy in account settlement, which has caused additional complications for other realtors involved. One reviewer mentioned that they had recommended KT Construction based on past work, indicating that there may have been a period of satisfactory service; however, that trust seems to have eroded in the most recent encounters as clients struggle to connect with the contractor. Despite the initial positive remarks regarding workmanship, the overarching sentiment is one of disappointment, primarily due to the lack of follow-through, communication breakdown, and unprofessionalism exhibited by KT Construction. Potential customers should approach with caution, given the risks reported in these reviews. Read less