J & J Plumbing & Heating

The primary sentiment gathered from the review is one of frustration and disappointment. The reviewer recounts a specific incident where the installation of a new dishwasher resulted in malfunction of their garbage disposal, which they believe occurred as a result of the service provided by J & J Plumbing & Heating. The refusal to return and rectify the problem further exacerbated the situation, l... Read more

The primary sentiment gathered from the review is one of frustration and disappointment. The reviewer recounts a specific incident where the installation of a new dishwasher resulted in malfunction of their garbage disposal, which they believe occurred as a result of the service provided by J & J Plumbing & Heating. The refusal to return and rectify the problem further exacerbated the situation, leading to feelings of abandonment and lack of support from the company. Common findings from this review include:Quality of Service: There is a strong implication that the quality of work performed was insufficient, as it inadvertently led to additional plumbing issues for the customer.Customer Support: A significant complaint is the lack of follow-up or willingness from the company to address the problems caused after their service, reflecting poorly on their customer service policies.Cost Concerns: The reviewer highlighted financial dissatisfaction, indicating that the total expense incurred was significantly more than anticipated, resulting in feelings of being overcharged.Likelihood of Repeat Business: The customer explicitly states they will not use the services of J & J Plumbing & Heating again, which indicates a loss of trust and negative brand loyalty. Overall, the sentiments expressed strongly convey disappointment in both the service provided and the company's responsiveness, suggesting significant room for improvement in service quality and customer engagement. Read less