Edge Supply

The recent reviews for Edge Supply indicate a significant level of dissatisfaction among customers. Many express frustration with the rude customer service and dissatisfaction with pricing practices, suggesting a lack of transparency and value for money. Overall, the sentiment leans heavily negative, with numerous reviewers expressing a reluctance to return due to these negative experiences. In t... Read more

The recent reviews for Edge Supply indicate a significant level of dissatisfaction among customers. Many express frustration with the rude customer service and dissatisfaction with pricing practices, suggesting a lack of transparency and value for money. Overall, the sentiment leans heavily negative, with numerous reviewers expressing a reluctance to return due to these negative experiences. In the detailed sentiment analysis, it is evident that customer service is a critical problem for Edge Supply, as multiple reviewers highlighted instances of rudeness or poor treatment from staff. This has led to a palpable sense of disappointment among customers who were initially hoping to support a local business. Furthermore, the pricing issue is another common theme, with one customer feeling exploited due to a lack of competition for a specific part, which they perceived as a manipulative practice by the company. The mention of a neighbor's similar experience further emphasizes a pattern of negative encounters, suggesting that the company's reputation may be at risk if these issues are not addressed. Overall, a clear trend of dissatisfaction indicates a need for improvements in both customer service and pricing strategies for Edge Supply to regain customer trust and loyalty. Read less