Connelly Plumbing, Heating & Air

The reviews shared reflect a deeply favorable sentiment toward Connelly Plumbing, Heating & Air. Customers repeatedly commend the company for its quick response times and the professionalism of its technicians. For instance, the same-day service is highlighted as a significant advantage, reassuring customers in urgent situations. When discussing the specific technicians, reviews mention individua... Read more

The reviews shared reflect a deeply favorable sentiment toward Connelly Plumbing, Heating & Air. Customers repeatedly commend the company for its quick response times and the professionalism of its technicians. For instance, the same-day service is highlighted as a significant advantage, reassuring customers in urgent situations. When discussing the specific technicians, reviews mention individuals like Michael, Jake, Lane, and Andrew, underscoring their expertise and personable attitudes. This personal touch seems to resonate strongly with customers, as evidenced by comments about laughter even during late-night emergencies, indicating a rapport that builds trust. Experts like Donna are acknowledged not just for their knowledge but for their thorough consultations, making what could be a stressful investment process smoother for customers. Cost-effectiveness is another recurring theme, with numerous reviewers stating that the services received were reasonably priced, especially considering the high quality of work. Customers also appreciate that technicians take the time to explain issues clearly and provide recommendations, contributing to a feeling of transparency and assurance. Additionally, there are many instances of technicians going above and beyond, such as cleaning units or providing honest advice regarding home systems, which not only showcases their skills but also their missions to support customers rather than simply pushing for sales. In summary, the positive reviews illustrate a company that not only meets but often exceeds customer expectations, characterized by its skilled workforce, prompt service, and commitment to customer satisfaction. This consistent high level of service is leading to an increase in customer loyalty and recommendations, positioning Connelly Plumbing, Heating & Air as a trusted choice in its community. Read less