ALLN1 Plumbing & Construction

The reviews of ALLN1 Plumbing & Construction demonstrate a polarized experience among customers. The negative review indicates profound dissatisfaction and frustration over a botched job. Key complaints include: - Poor Quality of Work: The customer recounts multiple significant flaws in the installation, including slanted framing for a shower and inadequate height. - Communication Issues: The rev... Read more

The reviews of ALLN1 Plumbing & Construction demonstrate a polarized experience among customers. The negative review indicates profound dissatisfaction and frustration over a botched job. Key complaints include: - Poor Quality of Work: The customer recounts multiple significant flaws in the installation, including slanted framing for a shower and inadequate height. - Communication Issues: The reviewer expressed a lack of transparency regarding costs and materials, with claims that they were charged for items they did not receive. - Unprofessional Behavior: The reviewer describes the owner as a "scammer," suggesting a lack of integrity and accountability in finishing the job or providing a refund. - Financial Loss: The dissatisfied customer reports a shocking financial loss of nearly $12,000, backtracking on the amount paid without satisfactory completion of the job, leaving them without essential fixtures. On the other hand, the positive review highlights a vastly different experience: - Prompt Responsiveness: The reviewer appreciated the owner's swift response to an urgent flooding issue in their commercial building. - Expertise: The acknowledgment of the owner's 20+ years of experience suggests a knowledgeable and capable team. - Quality of Service: The positive review outlines a satisfaction with the service provided, highlighting affordable prices and respectful customer service. Common findings from the reviews suggest a discrepancy in experiences, likely influenced by differences in the scope of work, type of jobs (residential vs. commercial), and perhaps the individual contractor assigned. The lack of consistency raises concerns about quality assurance and reliability across different projects. While the company has demonstrated the capability to address urgent issues effectively, its handling of larger, more complex projects requires scrutiny to ensure customer satisfaction across the board. Overall, this mixed feedback serves as a warning to potential clients to proceed with caution, ensuring thorough vetting before engaging their services. Read less