Poor John

The recent reviews for Poor John's Plumbing present a mixed sentiment with significant praise alongside notable criticisms. Many customers commend the company for its responsive service, competitive pricing, and skilled technicians. Positive experiences emphasize effective communication, quality work, and a customer-centric approach, particularly highlighting specific employees like Shawn and Jasm... Read more

The recent reviews for Poor John's Plumbing present a mixed sentiment with significant praise alongside notable criticisms. Many customers commend the company for its responsive service, competitive pricing, and skilled technicians. Positive experiences emphasize effective communication, quality work, and a customer-centric approach, particularly highlighting specific employees like Shawn and Jasmine. However, there are serious concerns raised regarding inconsistent service, particularly a few individual incidents that involved misdiagnoses and alleged dishonesty, leading to a disastrous experience for at least one customer. Overall, while there are numerous testimonials of exceptional service, the presence of negative experiences, especially concerning reliability and honesty, indicates a need for improvement in consistency across their service teams. Read less