Paschal Air, Plumbing & Electric

The reviews collectively present a picture of discontent with Paschal Air, Plumbing & Electric. While some customers acknowledged the efforts of individual employees, the negative experiences overwhelmingly overshadow positive remarks. Key themes emerged from the reviews:Service Delays and Scheduling Issues: Multiple reviews indicated significant problems with appointment scheduling. Customers rep... Read more

The reviews collectively present a picture of discontent with Paschal Air, Plumbing & Electric. While some customers acknowledged the efforts of individual employees, the negative experiences overwhelmingly overshadow positive remarks. Key themes emerged from the reviews:Service Delays and Scheduling Issues: Multiple reviews indicated significant problems with appointment scheduling. Customers reported canceled appointments without notice, technicians arriving hours late, and lack of communication regarding delays. Such issues caused considerable inconvenience and financial loss to customers, especially those who needed to arrange time off from work.High Pricing and Perceived Overcharging: Several reviewers explicitly criticized the company's pricing as exorbitant. Examples cited included charging $373 for quick repairs that could be done for significantly less and concerns about high estimates for equipment replacements. This has led many customers to feel that they were overcharged for services, and some vowed not to return due to poor value.Poor Quality of Work: Customers noted dissatisfaction with the quality of work performed. Several reviews mentioned follow-up visits required to correct initial failures in service, with complaints about improper installation and subsequent plumbing issues stemming from the initial job. These instances highlighted a lack of professionalism and attention to detail.Aggressive Upselling Practices: Reviewers reported being pressured into purchasing additional services or products, which contributed to a negative perception of the company's ethics. Many felt that the focus seemed more about making sales than providing reliable service or maintenance.Customer Service Failures: A consistent complaint was the lack of effective customer service. Reviewers mentioned unreturned calls and inadequate responses to inquiries and complaints. This lack of support further fueled customer frustration and distrust toward the company.Mixed Technicians Read less