McElroy

The reviews highlight a significant dichotomy in customer experiences with McElroy's, indicating a polarized perception of their services.Positive Feedback: - Several customers noted the professionalism and courtesy of McElroy's technicians. Specific instances highlight technicians being punctual, thorough in their assessments, and providing helpful tips to customers. - Some customers e... Read more

The reviews highlight a significant dichotomy in customer experiences with McElroy's, indicating a polarized perception of their services.Positive Feedback: - Several customers noted the professionalism and courtesy of McElroy's technicians. Specific instances highlight technicians being punctual, thorough in their assessments, and providing helpful tips to customers. - Some customers expressed appreciation for the company's responsiveness during emergencies, stating that McElroy's was able to fit them into their schedule promptly. - The sense of trust in McElroy's services is echoed among long-term customers who have continued to use their services for multiple repairs over the years.Negative Experiences: - A substantial number of reviews reported dissatisfaction with billing practices, indicating that customers felt overcharged for services rendered, particularly noting charges for time not spent on-site, such as during lunch breaks. - Multiple reviews mentioned issues with customer service, including instances of no calls or no-shows for scheduled appointments, leaving customers frustrated. - Experiences shared also highlighted troubling encounters with the company Read less