Kansas City Bathtub & Tile Reglazing

From the reviews provided, the sentiment is predominantly positive regarding the reglazing services offered by Kansas City Bathtub & Tile Reglazing. Customers appreciate the quality of workmanship, with specific mention of how the process has revitalized spaces, leading to a "fresh and clean" atmosphere. The praise extends to an employee named Mitch, indicating that individual team members can sig... Read more

From the reviews provided, the sentiment is predominantly positive regarding the reglazing services offered by Kansas City Bathtub & Tile Reglazing. Customers appreciate the quality of workmanship, with specific mention of how the process has revitalized spaces, leading to a "fresh and clean" atmosphere. The praise extends to an employee named Mitch, indicating that individual team members can significantly influence customer satisfaction. Conversely, reviews reveal a significant area for improvement in handling plumbing issues. One customer reported frustration with the company's inability to fix a kitchen sink that had sunk from the countertop. While they acknowledged the company's promptness, the expectation for service resolution was not met, which led to a sense of dissatisfaction. Additionally, the process for scheduling plumbing help seems to lack efficiency, as a two-day wait resulted in an unhelpful outcome. In summary, while the reglazing services have led to delighted customers, the approach to plumbing issues and the overall problem-solving could benefit from enhancements to ensure a more consistently positive experience across all service categories. Read less