Jay

The reviews for Jay's Plumbing & Excavation convey a clear and alarming sentiment from dissatisfied customers. The recurring theme is one of distrust; multiple reviewers describe the company and its employees as "crooks" and "untrustworthy." There is a pervasive belief that the company misrepresents its services and the competencies of its workforce, leading customers to feel deceived. There are ... Read more

The reviews for Jay's Plumbing & Excavation convey a clear and alarming sentiment from dissatisfied customers. The recurring theme is one of distrust; multiple reviewers describe the company and its employees as "crooks" and "untrustworthy." There is a pervasive belief that the company misrepresents its services and the competencies of its workforce, leading customers to feel deceived. There are significant complaints regarding the quality of work performed. Customers report poorly executed plumbing and excavating tasks, with specific grievances about improper sealing techniques, failure to comply with legal requirements, and substandard finishing of jobs. Such issues not only reflect on the company's ability to perform quality work but also raise serious concerns about the safety and legality of their operations. The behavior of employees is also under scrutiny. Several reviews call out instances of inappropriate conduct, such as urinating on a customer's property, which speaks to a troubling lack of professionalism. Additionally, reviewers express concern over the management practices within the company, suggesting that staff turnover is high and that workers are unhappy or inadequately compensated. One review even mentions that an employee may take drastic measures, such as placing a lien on a homeowner's property, to secure payment. Overall, the reviews paint a picture of a plumbing and excavation service in disarray, struggling with a tarnished reputation due to unethical practices, poor workmanship, and unprofessionalism. The advice from multiple reviewers to "stay away" indicates a profound level of discontent that the company needs to address urgently to rebuild trust and restore its reputation in the industry. Read less