Everest Heating, Cooling, & Plumbing

The feedback surrounding Everest Heating, Cooling, & Plumbing reveals both positive and negative sentiments, highlighting areas of strength and weaknesses in their service offerings. On the positive side, several reviewers commend the company for its efficient service and professional installations, particularly in plumbing. A customer mentioned a smooth process in transitioning to a new high-eff... Read more

The feedback surrounding Everest Heating, Cooling, & Plumbing reveals both positive and negative sentiments, highlighting areas of strength and weaknesses in their service offerings. On the positive side, several reviewers commend the company for its efficient service and professional installations, particularly in plumbing. A customer mentioned a smooth process in transitioning to a new high-efficiency water heater, praising both the ease of receiving a quote and the quality of the installation. The plumbers were reported to be organized, clean, and considerate of the customer's space, leading to an improved layout in the home. Conversely, there are critical remarks regarding the company's customer service and reliability. One review noted a troubling experience where the reviewer felt pressured into costly repairs that were not actually necessary, pointing to a possible issue with trust and transparency in their sales practices. Additionally, a significant delay in communication after a service request exacerbated dissatisfaction, with one customer feeling ignored after reaching out for urgent assistance regarding a leak. This inconsistency in responsiveness and reliability appears to be a notable concern among clients. In summary, Everest Heating, Cooling, & Plumbing has shown competency in executing plumbing installation projects but needs to address serious customer service inadequacies and transparency in its sales approach to improve overall customer satisfaction. Read less