Country Care

In this review, the customer reports an extremely negative experience with Country Care, highlighting issues related to delays in service delivery. The original promise of installation within three weeks has turned into a prolonged wait of three months, which has understandably led to frustration. The reviewer notes that they were repeatedly told "next week," indicating a pattern of unmet promises... Read more

In this review, the customer reports an extremely negative experience with Country Care, highlighting issues related to delays in service delivery. The original promise of installation within three weeks has turned into a prolonged wait of three months, which has understandably led to frustration. The reviewer notes that they were repeatedly told "next week," indicating a pattern of unmet promises and ineffective communication from the company. The sentiment is aggravated by the absence of proactive engagement from Country Care; the customer feels neglected as there was "not so much as a call" to provide updates or explanations for the delay. This lack of communication is a critical finding, suggesting that the company does not prioritize keeping customers informed, which can deeply affect customer trust and satisfaction. Overall, the review underscores significant areas for improvement for Country Care, particularly in adhering to timelines and enhancing communication practices with clients to prevent dissatisfaction and foster better customer relationships. Read less