Inception Plumbing

Inception Plumbing has received a mixed bag of reviews over the past month. While many customers praised the knowledge, efficiency, and professionalism of the staff, especially the owner, some reported issues with pricing and customer service. Positive sentiments highlighted the company's commitment to customer satisfaction, fast service, and genuine care from employees. However, several reviewers... Read more

Inception Plumbing has received a mixed bag of reviews over the past month. While many customers praised the knowledge, efficiency, and professionalism of the staff, especially the owner, some reported issues with pricing and customer service. Positive sentiments highlighted the company's commitment to customer satisfaction, fast service, and genuine care from employees. However, several reviewers expressed frustration with high pricing and a feeling of being overcharged for basic services, particularly regarding drain cleaning. Despite these concerns, several customers reported receiving refunds or apologies when issues were raised, indicating a willingness from the company to address customer dissatisfaction. Overall, while many expressed a desire to support this locally-owned business due to its positive attributes, concerns about pricing practices and the handling of complaints were notable and detracted from the company's overall reputation. Read less