B & R Plumbing

The reviews for B&R Plumbing reflect a spectrum of customer experiences, showcasing both highly positive feedback and significant dissatisfaction. The positive comments emphasize professional service, effective problem-solving, and reasonable pricing. Technicians like Michael Hall and Alex were particularly noted for their proactive approach and thoroughness in addressing plumbing issues. Custom... Read more

The reviews for B&R Plumbing reflect a spectrum of customer experiences, showcasing both highly positive feedback and significant dissatisfaction. The positive comments emphasize professional service, effective problem-solving, and reasonable pricing. Technicians like Michael Hall and Alex were particularly noted for their proactive approach and thoroughness in addressing plumbing issues. Customers frequently remarked on their willingness to tackle additional problems and explain solutions clearly, which contributed to a sense of trust and loyalty. Many reviews state that B&R Plumbing technicians are on time, courteous, and deliver quality workmanship. Customers have expressed high satisfaction with the outcomes of their plumbing issues, particularly in instances where B&R provided a second opinion that contradicted more expensive or unnecessary solutions from other companies. This not only saved customers significant expenses but also enhanced their overall trust in B&R Plumbing. However, the negative reviews highlight serious shortcomings, particularly related to communication and customer service. Several customers reported no-shows for scheduled appointments without notification, leading to frustration and disappointment, especially when trust had already been established. Additionally, there were alarming accounts of rude and unprofessional behavior from some technicians, which tarnished the brand Read less