Wenger Plumbing & Appliance Installation

Wenger Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in pricing fairness and technical expertise. The company shows consistent professionalism, responsiveness, and communication across multiple reviews spanning over a decade. However, two significant negative incidents—a basement flood caused by careless valve removal and a major water softener... Read more

Wenger Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in pricing fairness and technical expertise. The company shows consistent professionalism, responsiveness, and communication across multiple reviews spanning over a decade. However, two significant negative incidents—a basement flood caused by careless valve removal and a major water softener resin bead contamination event with poor follow-up—substantially impact the professionalism and project completion scores. The owner's defensive response and dismissive attitude toward the customer in the second incident further undermines trust. Despite these serious failures, the overwhelming majority of reviews (14 of 16) are highly positive, suggesting these may be isolated incidents rather than systemic problems. Read less