Find Nearby Plumbers In Columbia, Missouri

This aggregated review set covers multiple businesses operating under the 'American Plumbing' name across different regions, which significantly complicates scoring. The majority of reviews are strongly positive, praising responsive technicians, professional conduct, and quality workmanship — with many named employees (Seth, Josh, Matt, Charlie, Felix, Luis, Zeke, and others) receiving repeated commendation. However, a substantial minority of negative reviews — roughly 15-20% of substantive reviews — describe serious issues including rude staff, no-shows, billing disputes, price gouging, incomplete work, and failed inspections, which meaningfully drag down all four dimensions. Pricing is the weakest dimension, with multiple credible complaints about bait-and-switch quotes, unexplained charges, and prices significantly above competitors, though many other reviewers found pricing fair or even below-market. Project completion scores moderately well overall but is penalized by recurring complaints about jobs left unfinished, callbacks not honored, and work failing inspection.

• MULTI-ENTITY CONCERN: Reviews appear to span multiple distinct businesses operating under the 'American Plumbing' name across different U.S. regions (California, Florida, Texas, Louisiana, Ohio, etc.). Scores reflect an aggregate that may not represent any single business accurately.
• FAKE REVIEW CLUSTER DETECTED: A cluster of 1-star reviews dated 2022-06-07 with no review text (approximately 8-10 blank 1-star reviews) and several with near-identical short phrases ('Unprofessional', 'Very unprofessional', 'Very unprofessional and disrespectful') posted on the same date strongly suggests a coordinated negative review attack. These were noted but their impact was moderated given the pattern.
• BLANK REVIEWS EXCLUDED FROM SCORING: Approximately 25-30 reviews contained no text and only a star rating. These were excluded from dimension scoring as they provide no usable evidence per scoring rules.
• RECENCY NOTE: Reviews span from approximately 2006 to June 2025. The most recent 12 months (mid-2024 to mid-2025) are heavily weighted and show a predominantly positive trend, though the detailed negative review from June 2025 regarding permit failures and unprofessional conduct is significant.
• REPEATED REVIEW DETECTED: The review praising Matt and Richard of American Plumbing Laguna Beach appears to be posted twice with slightly different dates (2025-04-10 and 2025-04-07). Only counted once.
• PRICING COMPLAINTS ARE CREDIBLE AND SPECIFIC: Multiple negative pricing reviews include specific dollar amounts, named employees, and detailed circumstances, lending them high credibility. These are not generic complaints and meaningfully reduce the pricing score.
• NO-SHOW AND SCHEDULING FAILURES: Multiple independent reviews across different years describe missed appointments without notification, which is a recurring operational pattern that reduces the professionalism and project completion scores.

This WW Score carries HIGH data confidence due to the large review volume, but its reliability as a guide to any single business is LIMITED because the reviews demonstrably cover multiple distinct companies sharing the 'American Plumbing' name; prospective customers should seek reviews specific to their local branch before making a hiring decision.

All Pro Plumbing has a large and highly polarized review base. The majority of reviews praise individual technicians — particularly Ifran, Eddie/Lalo, Brandon, Jerry, and others — for punctuality, friendliness, clear communication, and technical skill. However, a significant and recurring minority of negative reviews describe serious failures: no-shows without notification, ghosting after payment, incomplete work, overcharging (especially of elderly and vulnerable customers), and confrontational or dishonest office staff (particularly referencing 'Michelle' and 'Ifran' in separate negative contexts). Pricing is a mixed picture — many reviewers cite fair or below-market rates, while others describe feeling gouged or misled on costs. Project completion is the most concerning dimension, with multiple credible accounts of abandoned jobs, failed callbacks, and warranty promises that were never honored. The experience dimension scores highest, as technical competence is frequently praised when work is actually completed, but is undermined by instances of misdiagnosis and substandard workmanship.

• SUSPECTED FAKE OR LOW-QUALITY REVIEWS: A cluster of reviews dated 2025-05-09, 2025-05-18, and 2025-05-25 use nearly identical templated language ('arrived on time,' 'fixed the issue quickly,' 'very polite,' 'highly recommend') with no specific technician names, job details, or unique context. These appear to be generic, possibly fabricated 5-star reviews and have been discounted in scoring.
• DUPLICATE REVIEW DETECTED: The review from 'Ifran came and did a thorough inspection...' (grey water leak, toilet) appears verbatim twice with dates 2024-09-19 and 2024-09-20. Similarly, the emergency kitchen sink leak review appears twice on 2024-09-10. These duplicates were counted once each.
• MULTIPLE CREDIBLE ACCOUNTS OF NO-SHOWS AND GHOSTING: At least 15 distinct reviews across multiple years describe confirmed appointments where technicians never arrived and the company did not call to reschedule or apologize. This is a systemic pattern, not isolated incidents.
• FINANCIAL MISCONDUCT ALLEGATIONS: Multiple reviews allege technicians kept cash payments without crediting the company, that promised refunds were never issued, that a warranty water heater check was cashed by the technician personally, and that discounts (first responder, veteran, senior) were promised but not applied. These are serious credibility and trust concerns.
• INCOMPLETE WORK AND WARRANTY FAILURES: Multiple reviews describe jobs left unfinished, work that failed inspection, and warranty promises that were explicitly not honored when customers called back. This pattern significantly depresses the project completion score.
• OFFICE STAFF COMPLAINTS: Multiple reviews specifically name 'Michelle' (described as an owner or manager) as dishonest, confrontational, or unresponsive. This suggests a systemic customer service issue at the administrative level, separate from individual technician quality.
• RECENCY NOTE: The majority of reviews are from 2019 to present, with a strong concentration in 2024-2025. Older reviews (pre-2018) are sparse and have been given reduced weight. The most recent 12 months (mid-2024 to mid-2025) show continued mixed patterns — both strong positive individual technician reviews and continued no-show and communication complaints.
• ENTITY AMBIGUITY: Reviews reference multiple different owners, managers, and operating locations (Bay Area CA, Camarillo CA, McHenry IL, Fresno CA, Reno NV, Texas, Florida, Indiana, and others). It is likely that 'All Pro Plumbing' is a name used by multiple unrelated businesses. Scores reflect the aggregate of all reviews as submitted but users should be aware that this may not represent a single unified company.
• ROAD RAGE INCIDENTS: Two separate reviews (2024 and 2019) describe dangerous or aggressive driving by employees in marked company vehicles. While not directly related to plumbing quality, these reflect on company culture and employee conduct.

This WW Score of 72.1 is based on a very large review set and carries HIGH statistical confidence in its direction, but should be interpreted cautiously due to strong evidence of fake or templated reviews inflating the positive signal, serious and credible recurring complaints about no-shows, financial misconduct, and incomplete work, and likely entity ambiguity across multiple unrelated businesses operating under the same name.

Advanced Plumbing has a strong base of positive reviews praising responsiveness, professionalism, and technical skill across a wide range of jobs including water line replacements, water heater installs, and full repiping projects. However, a meaningful cluster of 1-star reviews — spanning multiple years and locations — raises serious concerns: recurring complaints include overcharging with non-itemized bills, pressure tactics, failure to return calls, incomplete or incorrect work, refusal to warranty poor workmanship, and in several cases hostile responses from ownership when customers raised concerns. Pricing is a particular weak point, with multiple reviewers citing unexpected charges, minimum fees for minimal work, and quotes dramatically higher than competitors. Project completion is also mixed, with several reviews describing jobs that required multiple return visits to correct errors, or work that was abandoned entirely. The positive reviews are numerous and often detailed, but the volume and specificity of negative reviews — including from experienced professionals in construction and architecture — prevent a high overall score.

• 35 reviews contain no text — only a star rating. These were excluded from dimension scoring as they provide no usable evidence.
• Two reviews are near-identical duplicates with the same wording about being 'absolutely amazing' and 'super sharp on plumbing needs' posted under different dates (2022-09-23 and 2023-06-07). This may indicate a fake or recycled review.
• Two reviews are near-identical duplicates praising 'Eric and Jessica' and 'Fred' with nearly word-for-word identical text posted on different dates (2018-08-22 and 2019-06-08). This strongly suggests a fake or copy-pasted review and confidence in the positive review pool is reduced accordingly.
• The review corpus spans from 2010 to 2025 and appears to aggregate reviews from multiple businesses operating under the name 'Advanced Plumbing' across different states (Virginia, Florida, Oregon, Michigan, Missouri, California, Texas). Scores from geographically distinct businesses may not reflect a single contractor's performance.
• Several negative reviews describe the owner or staff becoming hostile, making harassing phone calls, or calling customers liars when complaints were raised — a significant red flag for business conduct.
• One negative reviewer with 50+ years of architectural experience describes deceptive practices including faulty leak detection, pressure to over-scope work, and an inadequate insurance report — this carries elevated credibility weight.
• A 2010 review describes a lawsuit over a billing dispute where the written estimate was $1,300 but the final bill was $4,300 — an extreme pricing discrepancy that was never resolved through mediation.
• Recency note: The majority of reviews with substantive text are from 2017–2025, with the most recent cluster from 2024–2025. Older reviews (pre-2016) were given reduced weight in scoring.

This WW Score carries HIGH data confidence due to the large volume of reviews, but the score itself should be interpreted cautiously given strong evidence that reviews may span multiple unrelated businesses sharing the same name, the presence of suspected duplicate/fake reviews, and a persistent pattern of serious complaints about billing practices, incomplete work, and hostile customer service responses that meaningfully offset the large volume of positive feedback.

Reliable Plumbing has a large and broadly positive review base, with many customers praising prompt response times, courteous technicians, and successful job completions — particularly for water heater replacements, leak repairs, and emergency calls. However, a meaningful minority of negative reviews (approximately 20–22 reviews) describe serious concerns including incomplete or failed repairs requiring callbacks, warranty denials after poor workmanship, rude owner interactions, and pricing disputes involving non-itemized invoices and unexpected charges. Pricing is the weakest dimension, with multiple reviewers citing overquoting, lack of transparency, and charges inconsistent with initial quotes. Project completion is also dragged down by several credible accounts of work left unfinished, recurring leaks after paid repairs, and technicians who lacked the skill to complete assigned jobs. The overall score reflects a company with genuine strengths in responsiveness and many capable technicians, offset by a persistent pattern of quality control and owner-level customer service failures.

• Approximately 35 reviews contain no text (rating only) and were excluded from dimensional scoring — these blank reviews inflate the raw review count and cannot be used as evidence of quality.
• Several reviews appear to originate from different geographic markets (Charlotte NC, Baton Rouge LA, El Paso TX) suggesting this may be a shared business name across unrelated companies — scores may reflect mixed entities rather than a single contractor.
• A recurring pattern of negative reviews specifically names the owner 'Raymond' or 'Ramon' as rude, condescending, or dishonest in pricing disputes — this is a consistent and credible signal across multiple independent reviewers spanning 2013–2025.
• Multiple reviews describe warranty denials after failed repairs, with the company refusing callbacks or not answering phones — this is a serious project completion red flag.
• Pricing complaints include: non-itemized receipts, charges inconsistent with initial quotes, and alleged price gouging on water heater installations — these are consistent across multiple reviewers and time periods.
• Some older reviews (2005–2016) may not reflect current business practices and were given reduced weight in scoring; the majority of scoring weight was placed on reviews from 2020 onward.
• No strong fake review pattern detected, though the volume of brief generic 5-star reviews (e.g. 'Professional job. Well done', 'Great service as always') with no specifics warrants mild caution — these were scored conservatively.

This WW Score is based on a large review dataset (155 total, ~120 with usable content) spanning over a decade, giving it HIGH statistical confidence, but the score should be interpreted cautiously given credible and recurring negative patterns around pricing transparency, warranty honoring, and owner conduct that meaningfully offset the many positive technician-level experiences.

Bob Lawrence Plumbing receives consistent praise for technical skill, quality workmanship, and fair pricing across multiple detailed reviews. Professionalism scores are tempered by a recurring and notable pattern of responsiveness failures — at least three reviews explicitly describe Bob not returning calls, not showing up on agreed dates, or being difficult to reach, which is a meaningful negative signal. Project completion is generally strong when work is actually performed, with detailed reviews describing thorough, careful work, but the no-show and abandoned-contact incidents pull this dimension down. Pricing is consistently described as fair and reasonable across all mentions, representing one of the stronger dimensions. The majority of substantive reviews are older than 12 months (most from 2011–2017), with only one review from the past 12 months, which limits confidence in how current this performance profile is.

• 5 reviews contain only the word 'unknown' or near-meaningless text ('Good work.', 'It went well', 'Great experience!') with no usable detail — these were excluded from dimension scoring but counted in total reviews.
• Most reviews are significantly outdated: 22 of 24 reviews are from before June 2023, with the majority clustered between 2011 and 2017. Only 1 review is from the past 12 months (June 2024). Current performance cannot be reliably assessed.
• Three separate reviews (2013-01-02, 2012-06-19, and implicitly 2011-09-15) explicitly describe Bob failing to return calls, not showing up as promised, or going silent after initial contact — this is a consistent responsiveness failure pattern that meaningfully impacts the professionalism score.
• One review (2016-10-24) states 'No service done' with a 1-star rating and no further detail — this may indicate a no-show or refusal of service and was counted as a project completion and professionalism negative signal.
• No fake review patterns detected. Reviews vary in length, specificity, and rating, which suggests authentic submissions.

This WW Score carries MODERATE overall reliability: while the volume of detailed reviews is sufficient for scoring, the heavy skew toward reviews that are 5–10+ years old and the recurring responsiveness complaints introduce meaningful uncertainty about Bob Lawrence Plumbing's current service quality.

All four reviews are positive and paint a consistent picture of a friendly, punctual, and reasonably priced plumber with a loyal repeat customer base spanning many years. Professionalism scores highest, supported by mentions of on-time arrival, clear communication, explaining problems, and leaving the work area clean. Pricing is consistently described as reasonable or affordable across three reviews, with one reviewer noting a free inspection of a secondary issue. Project completion scores slightly lower due to the small sample size and the fact that no review explicitly describes a complex or large-scale job being seen through to full completion — most mentions are of routine repairs. Experience is supported by references to handling old fixtures that younger plumbers could not, and by long-term repeat use, though the work described is relatively straightforward in scope.

• All 4 reviews are 5-star ratings with no negative feedback of any kind — this warrants mild caution, though the reviews do contain specific details and personal names which reduce the likelihood of fabrication.
• All reviews are dated between 2017 and 2019 — none are within the past 12 months relative to a 2025 evaluation date. The contractor's current quality and availability cannot be assessed from this data.
• Sample size is very small (4 reviews). All dimension scores should be treated as LOW CONFIDENCE despite MODERATE labels, as the mention thresholds are barely met.
• Three of four reviews reference the same individual plumber by first name (Doug), suggesting this score reflects one technician rather than the broader company.

This WW Score carries limited reliability due to a very small review pool of only 4 reviews, all of which are over 5 years old, making it difficult to assess the contractor's current performance with any confidence.