Mitch Wright Plumbing Heating & Air

Upon reviewing the customer feedback for Mitch Wright Plumbing Heating & Air, there are notable positive and negative sentiments consistent throughout different reviews. Positive Aspects:Competent Technicians: Many customers have noted the professionalism and promptness of individual technicians, such as Chase and Tommy H., who were able to diagnose problems quickly and provide effective solutio... Read more

Upon reviewing the customer feedback for Mitch Wright Plumbing Heating & Air, there are notable positive and negative sentiments consistent throughout different reviews. Positive Aspects:Competent Technicians: Many customers have noted the professionalism and promptness of individual technicians, such as Chase and Tommy H., who were able to diagnose problems quickly and provide effective solutions. Some reviews cited excellent experiences with installation and maintenance, reinforcing their professionalism and expertise during service visits.Positive Customer Service Interactions: Some clients highlighted their satisfaction with how certain staff members handled their requests, providing clear explanations and options. This indicates that when engaged positively, the customer service can be a strong point. Negative Aspects:Overcharging and High Costs: A significant number of reviews pointed out that the pricing was exorbitantly high, with several customers stating they felt gouged for repairs, maintenance, and installations. Customers expressed frustration, indicating they received much higher quotes than expected, especially after seeking second opinions from competitors.Poor Installation and Follow-Up: Multiple customers reported ongoing problems with their HVAC systems and plumbing after service was provided, often citing that the installations were faulty or not correctly performed. There is a recurrent theme of dissatisfaction with the company Read less