PlumbMasters

The reviews indicate a consistent theme of disappointment among customers. Firstly, the experiences of being overcharged and having to deal with significant delays were common points of frustration. Customers felt that the charges were disproportionate to the quality and amount of work performed, leading to a strong sense of being taken advantage of as paying clientele. Unprofessional conduct see... Read more

The reviews indicate a consistent theme of disappointment among customers. Firstly, the experiences of being overcharged and having to deal with significant delays were common points of frustration. Customers felt that the charges were disproportionate to the quality and amount of work performed, leading to a strong sense of being taken advantage of as paying clientele. Unprofessional conduct seemingly compounded these issues, with one reviewer detailing an instance where tools and materials were carelessly left on the kitchen floor, resulting in a mess that required additional clean-up efforts. Both the tardiness and the lack of attention to cleanliness contributed to a perception of poor service. Moreover, the recommendation to avoid PlumbMasters is a recurring sentiment among these reviews. The emotional tone expressed, ranging from disappointment to frustration, indicates a significant gap between customer expectations and the service received. In summary, the reviews highlight major areas for improvement in customer service, punctuality, pricing transparency, and attention to detail for PlumbMasters to enhance their reputation and service quality. Read less