Dent Air Conditioning

This contractor receives an extremely low WW Score of 15.8, driven by overwhelmingly negative feedback across all dimensions. All seven reviews are 1-star ratings spanning from 2017 to 2022, with consistent complaints about poor professionalism (discouraging staff, demeaning behavior, high-pressure sales tactics), severe pricing issues (massive markups on parts, unnecessary upsells, refusal of ref... Read more

This contractor receives an extremely low WW Score of 15.8, driven by overwhelmingly negative feedback across all dimensions. All seven reviews are 1-star ratings spanning from 2017 to 2022, with consistent complaints about poor professionalism (discouraging staff, demeaning behavior, high-pressure sales tactics), severe pricing issues (massive markups on parts, unnecessary upsells, refusal of refunds), and critical project completion failures (incomplete work, water damage, faulty installations, unresolved callbacks). Multiple reviewers explicitly note a decline in service quality following company ownership changes. The contractor demonstrates a pattern of recommending expensive replacements when simple repairs suffice, as corroborated by independent second opinions. Read less