Pierce Plumbing Heating & Air

Pierce Plumbing has a strong base of positive reviews spanning many years, with recurring praise for punctuality, professionalism, responsiveness, and fair pricing. Multiple reviewers specifically noted technicians arriving on time, communicating clearly, cleaning up after themselves, and going beyond the scope of work to educate customers. However, scores are meaningfully pulled down by one highl... Read more

Pierce Plumbing has a strong base of positive reviews spanning many years, with recurring praise for punctuality, professionalism, responsiveness, and fair pricing. Multiple reviewers specifically noted technicians arriving on time, communicating clearly, cleaning up after themselves, and going beyond the scope of work to educate customers. However, scores are meaningfully pulled down by one highly detailed and credible 1-star review alleging abandoned work, theft of equipment, fraudulent survey completion, and a resulting lawsuit — a serious flag that cannot be dismissed. A secondary concern is the large volume of 'unknown' or near-blank reviews (approximately 30 out of 75), which provide ratings but no usable textual evidence, reducing the reliability of any aggregate signal. The most recent substantive reviews (2022) include both a strong positive and the severe negative, leaving the current performance picture genuinely mixed. Read less