Mr. Rooter Plumbing of Hattiesburg

The recent reviews for Mr. Rooter Plumbing of Hattiesburg reveal a predominantly negative sentiment, characterized by allegations of dishonesty and exploitation. Customers describe experiences where they felt overpriced and taken advantage of, particularly highlighting cases involving elderly individuals. Multiple reviews criticize the company's service reliability and accountability, with reports... Read more

The recent reviews for Mr. Rooter Plumbing of Hattiesburg reveal a predominantly negative sentiment, characterized by allegations of dishonesty and exploitation. Customers describe experiences where they felt overpriced and taken advantage of, particularly highlighting cases involving elderly individuals. Multiple reviews criticize the company's service reliability and accountability, with reports of inadequate work and added damages instead of resolutions. Overall, there are serious concerns regarding trust and customer satisfaction. Detailed sentiment analysis indicates a consistent theme of dissatisfaction across customer experiences. Reviewers expressed frustration with high service fees, perceiving them as unjustified and exploitative. Notably, one customer condemned the company's handling of an emergency service appointment, feeling neglected and misled by repeated promises of assistance that were not fulfilled. Instances of unskillful repairs and resulting damages further exacerbate negative perceptions, with one case illustrating a plumber's failure to disclose a newly caused leak after performing work. The distrust is hampered by specific negative interactions, especially where representatives are accused of taking advantage of vulnerable populations, such as elderly clients. Overall, the reviews gather a chorus of discontent, emphasizing a critical view of Mr. Rooter Plumbing's ethics and service quality. Read less