Overview of Company Customer Sentiment Analysis in May
This contractor's review record is overwhelmingly negative across nearly every dimension. Four of five reviews describe serious project abandonment, unreturned calls, and work left in dangerous or incomplete states — including leaking roofs, open trenches, unpainted surfaces, and structural omissions. Professionalism is critically low, with one review explicitly documenting the use of profanity ... Read more
This contractor's review record is overwhelmingly negative across nearly every dimension. Four of five reviews describe serious project abandonment, unreturned calls, and work left in dangerous or incomplete states — including leaking roofs, open trenches, unpainted surfaces, and structural omissions. Professionalism is critically low, with one review explicitly documenting the use of profanity and racial slurs during follow-up calls, and multiple reviews describing the contractor going completely silent after payment. Project completion is the most damning dimension: across four detailed negative reviews, jobs were left unfinished, scheduled return visits were missed repeatedly, and in at least two cases the contractor flatly refused to return. The sole positive review (2012) describes a responsive furnace repair, which is the only evidence of competent, timely work in the entire dataset. Read less