Strayham Andrew Plumbing

The review indicates significant dissatisfaction with the customer service aspect of Strayham Andrew Plumbing. The customer highlights a critical issue with the grinder pump installed by the company, noting that it failed within a short timeframe of about three years. This situation escalates due to the lack of responsiveness from the business, as the reviewer states that their attempts to reach o... Read more

The review indicates significant dissatisfaction with the customer service aspect of Strayham Andrew Plumbing. The customer highlights a critical issue with the grinder pump installed by the company, noting that it failed within a short timeframe of about three years. This situation escalates due to the lack of responsiveness from the business, as the reviewer states that their attempts to reach out went unanswered. The overall tone is one of frustration and disappointment, emphasizing the feeling of being abandoned after a service that should have been reliable. Furthermore, the financial burden of potentially having to invest in a new pump at a considerable cost adds to the negative experience. This review suggests a recurring issue with customer support, indicating that responsiveness and accountability may be areas needing improvement for the company. Read less