A & E Mechanical

The review clearly indicates a strong sense of anger and disappointment from the customer towards A & E Mechanical and specifically towards Michael Golden. The primary concern revolves around the installation of an HVAC unit, where the customer has raised issues about the company's failure to remit payment to the supplier after they had already settled their bills. This has led to financial reperc... Read more

The review clearly indicates a strong sense of anger and disappointment from the customer towards A & E Mechanical and specifically towards Michael Golden. The primary concern revolves around the installation of an HVAC unit, where the customer has raised issues about the company's failure to remit payment to the supplier after they had already settled their bills. This has led to financial repercussions for the customer, including a $9,500 lien on their property. The review highlights a significant lack of accountability and communication from A & E Mechanical, as the customer states that their calls and emails have gone unreturned. This absence of customer support and responsiveness compounds the negative experience, painting the company as unreliable and untrustworthy. Overall, the review points towards severe operational and customer service deficiencies within A & E Mechanical, especially concerning financial integrity and communication practices. The combination of financial irresponsibility and poor communication has resulted in damaging consequences for the customer, emphasizing a pressing need for improvement in these areas for the company to regain trust and customer satisfaction. Read less