Overview of Company Customer Sentiment Analysis in January
The overall sentiment regarding MDC Plumbing & Services is overwhelmingly negative based on recent reviews. Customers express frustration stemming from poor workmanship and lack of professionalism. The experience described involved significant property damage and unresolved issues, exacerbated by unhelpful customer service. This has led to dissatisfaction and a loss of trust in the company, indica... Read more
The overall sentiment regarding MDC Plumbing & Services is overwhelmingly negative based on recent reviews. Customers express frustration stemming from poor workmanship and lack of professionalism. The experience described involved significant property damage and unresolved issues, exacerbated by unhelpful customer service. This has led to dissatisfaction and a loss of trust in the company, indicating a dire need for improved service and communication. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews for MDC Plumbing & Services reflect a deeply troubling narrative regarding both the quality of their work and their customer service practices. Key themes from the reviews indicate severe dissatisfaction due to:Poor Quality of Work: Customers have reported an increase in damage rather than resolution. In this specific case, the plumbing service not only failed to fix the initial proble... Read more
The reviews for MDC Plumbing & Services reflect a deeply troubling narrative regarding both the quality of their work and their customer service practices. Key themes from the reviews indicate severe dissatisfaction due to:Poor Quality of Work: Customers have reported an increase in damage rather than resolution. In this specific case, the plumbing service not only failed to fix the initial problem but led to additional complications, including flooding and ceiling damage.Lack of Professionalism: There is a notable absence of professionalism from the owner, as cited in the reviews. Customers felt that the communication was dismissive and disrespectful. The owner Read less