Clean Drainz by Bob and Son

Bob's business shows strong technical expertise and generally responsive service, but is significantly undermined by serious pricing and follow-through concerns. While multiple reviews praise his knowledge, same-day availability, and helpful advice, two critical 1-star reviews document bait-and-switch pricing tactics and failure to resolve problems durably, with poor customer service when callback... Read more

Bob's business shows strong technical expertise and generally responsive service, but is significantly undermined by serious pricing and follow-through concerns. While multiple reviews praise his knowledge, same-day availability, and helpful advice, two critical 1-star reviews document bait-and-switch pricing tactics and failure to resolve problems durably, with poor customer service when callbacks were needed. Positive reviews emphasize affordability, but the negative reviews reveal deceptive billing practices that contradict this claim. Project completion is inconsistent—some jobs hold, others fail within days with no warranty support. Read less