A E Nelson Plumbing & Heating

The review highlights several critical points about the company's performance. Key findings include:Work Quality Concerns: The customer reported a leak under the tub that occurred shortly after a plumbing service was rendered. The issue persisted despite the initial repair being labeled as completed efficiently. This raises questions about the reliability of the plumbing repairs done by the compan... Read more

The review highlights several critical points about the company's performance. Key findings include:Work Quality Concerns: The customer reported a leak under the tub that occurred shortly after a plumbing service was rendered. The issue persisted despite the initial repair being labeled as completed efficiently. This raises questions about the reliability of the plumbing repairs done by the company.Customer Service Issues: The customer expressed considerable frustration with the company's responsiveness. Despite multiple attempts to contact the plumber regarding the ongoing issue, there was a lack of follow-up and communication, which further aggravated the situation.Accountability and Trust: The plumber's refusal to address the faulty repair, combined with an accusation over an unpaid bill, indicates a significant breach of trust. The customer felt that the claims made by the plumber were unfounded and misleading.Strong Recommendations Against Usage: The review concludes with a strong warning to potential customers, suggesting that there are more reliable and trustworthy plumbing services available. Overall, the sentiments expressed in the review reflect a profound dissatisfaction with E Nelson Plumbing & Heating, primarily stemming from work quality and customer service failures. Read less