Minnesota Maintenance

1.0 /5 (1 Reviews Analyzed)

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Overview of Company Customer Sentiment Analysis in January

The reviews for Minnesota Maintenance reveal a predominantly negative sentiment, focusing on the lack of follow-through after initial positive interactions. Reviewers praised the friendly demeanor and initial promptness of the staff but expressed frustration over the prolonged delays in receiving quotes and communication. The sentiment indicates a sense of betrayal, as customers feel misled by the... Read more

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Appliance installation

Appliance repair

Handyman assembly

Bathroom remodeling

Bathtub installation

Bathtub repair

Bedroom remodeling

Building additions

Pre-made cabinet installation

Cabinet repair

Handyman caulking

Childproofing

Common area remodeling

Deck construction

Door installation

Door repair

Drain installation

Drain repair

Drywall installation or replacement

Drywall repair

Electric installation or replacement

Electric repair

Faucet installation

Faucet repair

Floor installation

Floor repair

Furniture assembly

Furniture repair

Garage remodeling

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Window repair

Window replacement

Gutter installation

Gutter repair

Home proofing services

Hot water recirculation pump installation

Hot water recirculation pump repair

Handyman installation

Patio, porch, or terrace construction or installation

Kitchen remodeling

Laundry room remodeling

Light fixture installation

Guest house or ADU construction

Manufactured home construction

Modular home construction

Single-family home construction

New structure construction

Handyman painting

Petproofing

Plumbing installation or replacement

Plumbing repair

Remodeling

Handyman repair

New room addition

Sewer installation

Sewer repair

Shower installation

Shower repair

Siding installation

Siding repair

Sink installation

Sink repair

Stairway addition

Structural repair

Sump pump installation

Sump pump repair

Tile installation or replacement

Tile repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Business Details

Phone Number: (763) 645-9885
Delano, MN 55328

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Overview of Company Customer Sentiment Analysis in January

In analyzing the provided review for Minnesota Maintenance, several common themes emerge that paint a comprehensive picture of the company's performance based on recent customer experiences.Initial Interaction: The review highlights a positive first impression, particularly through friendly communication and an accommodating attitude. Derek's willingness to invest time in discussions about the projects and taking measurements was appreciated, suggesting that the company excels in customer relations during the initial stages.Lack of Follow-Through: A significant negative aspect noted is the failure to deliver as promised after these initial interactions. The reviewer reported prolonged delays in receiving project quotes, with reminders resulting in no substantial follow-up. This lack of communication erodes trust and frustrates potential clients, who expect timely and clear dialogue when making significant home improvement decisions.Customer Disappointment: The sentiment expressed indicates feelings of frustration and betrayal. Customers anticipated a professional partnership after the welcoming initial engagement, only to be met with silence and unfulfilled promises thereafter. This leads to a perception of insincerity, essentially labeling the company's approach as "fake kindness" or "mercenary."Perception of "Minnesota Nice": The concept of "Minnesota Nice," typically associated with friendliness and politeness, is ironically called into question. Customers feel that while the initial interaction embodied this spirit, it ultimately fell short, leading to disappointment and a sense of being misled.Advice to Others: The reviewer expresses a desire for their experience to serve as a warning for potential customers. This highlights a broader concern about the company's reliability and trustworthiness, suggesting that while the initial service may seem appealing, the lack of follow-through could deter clients from engaging further. In summary, while Minnesota Maintenance may start on the right foot with friendly customer service, the lack of follow-through and clear communication has led to disenchanted customers who feel let down and misled. This misalignment between initial engagement and subsequent service continues to impact the company Read less

Minnesota Maintenance

Overview of Company Customer Sentiment Analysis in January

Services Offered Verified by Business

Business Details

Overview of Company Customer Sentiment Analysis in January

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